Privacy Policy

1. Introduction

Welcome to Ovatio Technologies ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ovatiotech.com (the "Site").

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you voluntarily provide when you:

• Fill out contact forms or request information about our services
• Subscribe to our newsletter or blog updates
• Submit staffing requests or job applications
• Register for webinars or events
• Communicate with us via email or other channels

This information may include:

• Name and job title
• Company name and industry
• Email address
• Phone number
• Information contained in your resume or CV
• Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information through cookies and similar technologies:

2.3 How We Collect Information

We use various technologies to collect information:

• Cookies: Small data files stored on your device
• Web Beacons: Electronic images that help count visitors and understand usage
• Log Files: Automatically recorded server information including IP addresses, browser types, and access times

3. How We Use Your Information

We use the information we collect to:

3.1 Provide and Improve Our Services

• Respond to your inquiries and fulfill your requests
• Process staffing requests and job applications
• Send you requested information about our solutions
• Provide customer support
• Improve our website functionality and user experience

3.2 Communicate With You

• Send administrative information about changes to our policies
• Provide updates about our services you've expressed interest in
• Send newsletters and blog updates (with your consent)
• Notify you about webinars and events you've registered for

3.3 Marketing and Analytics (With Your Consent)

• Understand how visitors interact with our Site
• Analyze trends and gather demographic information
• Deliver targeted advertising on third-party platforms
• Measure the effectiveness of our marketing campaigns

3.4 Legal and Security Purposes

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud and ensure Site security
• Enforce our terms and conditions

4. Cookie Management

4.1 Your Cookie Choices

We provide a cookie consent tool that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences by category
• Change your preferences at any time via the "Cookie Settings" link in our footer

4.2 Categories of Cookies

4.3 Managing Cookies in Your Browser

You can also control cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our Site.

5. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery services
• Analytics and performance monitoring
• Customer support services

5.2 Business Partners

When you express interest in specific partner solutions (Microsoft Azure, AWS, Google Cloud), we may share your contact information with the relevant partner to facilitate service delivery.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typical retention periods include:

• Contact form submissions: 3 years
• Newsletter subscriptions: Until you unsubscribe
• Job applications: 2 years
• Analytics data: 26 months

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Our company is based in the United States. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice on our Site
• Sending an email notification for significant changes

14. Additional Information for EU/UK Residents

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

14.1 Legal Basis for Processing

We process your personal information based on:

• Consent: For cookies and marketing communications
• Legitimate Interests: For providing services and improving our Site
• Contract: For fulfilling service requests
• Legal Obligations: For compliance with applicable laws

14.2 Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at: info@ovatiotech.com

14.3 Right to Lodge a Complaint

You have the right to lodge a complaint with your local supervisory authority if you believe we have violated your privacy rights.